Return Policy

Return Policy

At, we are committed to providing you with the finest Norwegian-inspired gifts and products designed with care and attention to detail. As a provider of made-to-order items, we aim to bring a piece of Norway to your doorstep while ensuring fast shipping and reasonable prices.

Made-to-Order Design

All our products are meticulously crafted, printed, and assembled to your exact specifications. While we design everything in Norway, please note that our products are not manufactured in Norway nor sent directly from Norway. Instead, we collaborate with manufacturers located worldwide to produce and ship your orders from the nearest available location.

No Returns

In our effort to offer competitive prices and reduce environmental impact by avoiding overproduction, we do not accept returns on our made-to-order items. Each product is custom-made for you, and thus cannot be returned unless it arrives damaged or defective.

Damages and Issues

We take utmost care to ensure the quality of our products. If you receive a damaged, defective, or incorrect item, please contact us immediately at [insert contact email] so that we can evaluate the issue and make it right.


Certain items, such as perishable goods, custom products, and personal care items, cannot be returned. Additionally, sale items and gift cards are non-returnable. Please feel free to reach out if you have any questions regarding the eligibility of your item for return.

European Union 14-Day Cooling Off Period

For orders shipped into the European Union, you have the right to cancel or return your order within 14 days of receiving it, without providing a justification. The item must be in its original condition, unworn or unused, with tags and packaging intact.


Upon receiving and inspecting your return, we will notify you of the approval status. If approved, refunds will be processed automatically to your original payment method within 10 business days. Please keep in mind that processing times by your bank or credit card company may vary.

If you have any further questions or concerns regarding our Return Policy, please don't hesitate to contact us at contact@designbyeide.

Thank you for choosing for your Norwegian-inspired gifts. We appreciate your understanding and support.